9 replies to this topic

[raydona]

Hi,
Uploaded osCommerce 2.3.1 to web server and am trying to configure it. I'm unable to upload store logo or images to be shown.
In Configuration/Store logo, I've browsed to where on my computer store logo is stored and opened it. When I click on Save button I get message " Error: File upload not saved." The store logo is called "store_logo.png" and is 464 X 74.
Also in Catalog/Categories/Products after renaming category and product and uploading image the image fails to appear. The path to the old image (one that came with osCommerce) is shown. My images are 400 X 360 jpg. I have altered the image width and height in Heading and Subcategory to take account of these large images.
I wonder if anyone can help. Will be very grateful.

[web-project]

1) check if your server support the upload function via php
2) check the chmod (linux permissions) on folder.

[raydona]

Hi,
Thanks for your reply.
1) check if your server support the upload function via php
How can I do that from the control panel of my web server?

2) check the chmod (linux permissions) on folder
Which folders' permissions do I have to check? I couldn't see the store logo in the images folder. Most of the folders have chmod 644, should that be changed to 744?

[jpweber]

You can check it with an FTP tool, or through your control panel. I use my file manager in my control panel sometimes. Just right click the folder, check for permissions. Like Web Project said, probably your web hosting company doesn't have their permissions set up properly. Call your webhosting company's support line, or live chat line. The only other thing is that maybe some path is off in your admin/includes/configure.php, so make sure they're all set up properly.

Also make sure yourwebsite.com/admin (wherever it is) --> Tools --> Server Info and make sure all that's correct and your admin/includes/configure file correlates with it.

[raydona]

Hi Jason,
I managed to upload the store logo and an image in the Categories/Products section. However, I can see neither on my web site. I saw in an earlier post that you had to open up includes/header.php file in the root directory and had to replace store_logo.png' and STORE_NAME in:

<div id="storeLogo"><?php echo '<a href="' . tep_href_link(FILENAME_DEFAULT) . '">' . tep_image(DIR_WS_IMAGES . 'store_logo.png', STORE_NAME) . '</a>'; ?></div>

with '(my)logo.png' and (my)storename, which I did. The result was that the home page disappeared completely. Incidentally I can locate the image uploaded in the Categories/Products section in the categories table (although I can't view it on the web page) but I can't locate the store logo in the database even though it was supposed to have been uploaded. Any suggestions?

[jpweber]

Do you have a link or anything so we can see it?

[raydona]

Hi,
Thanks for the reply. The site is: here

Edited by raydona, 12 December 2011, 07:38.

[jpweber]

Definitely, your permissions are all screwed up, so you'll have to contact your webhosting support people. I can't access any page on your site ... get a 404 error, so I'm just guessing. But your permissions should be set at 705 or 755, so you need to use your FTP tool or your website's control panel to ensure proper permissions -- or contact your webhosting support people, which would be the best way if you don't know how to do it yourself.

[L.A.Willman]

raydona, on 11 December 2011, 11:09, said:

Hi Jason,
I managed to upload the store logo and an image in the Categories/Products section. However, I can see neither on my web site. I saw in an earlier post that you had to open up includes/header.php file in the root directory and had to replace store_logo.png' and STORE_NAME in:

<div id="storeLogo"><?php echo '<a href="' . tep_href_link(FILENAME_DEFAULT) . '">' . tep_image(DIR_WS_IMAGES . 'store_logo.png', STORE_NAME) . '</a>'; ?></div>

with '(my)logo.png' and (my)storename, which I did. The result was that the home page disappeared completely. Incidentally I can locate the image uploaded in the Categories/Products section in the categories table (although I can't view it on the web page) but I can't locate the store logo in the database even though it was supposed to have been uploaded. Any suggestions?

I have same problem. I browse for the correct path... it is there. I click save, and it blanks out.
thenightsky.org/catalog

Not much there yet, but you can see what it loads.

[patrickluursema]

Look at your permission settings.
Regards,

Patrick Luursema