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[Addon] PDF Datasheet

2.3.1 pdf

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#261 ONLINE   herbsandhelpers

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Posted 20 May 2013 - 03:44 PM

My PDF datasheet works fine on desktop (still formatting issues but it does work) however on my iPhone 5 I just get a picture and no text. Background, header, footer all okay just no text. Do you know why? How I can fix?

#262   kymation

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Posted 20 May 2013 - 04:30 PM

I have no idea. PDF is a difficult format at best. Some readers will display a file just fine, while others mess up the display in various ways. You could try a PDF Validatoron a file that's giving you trouble and see what it says.

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#263 ONLINE   herbsandhelpers

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Posted 21 May 2013 - 02:46 PM

Well here's the output and this is from a PDF file that (apart from spacing) works !?!?!

Validating file "30_day_FREE_Download_Offer_Windows_32_bit_computer..." for conformance level pdfa-1b The required XMP property 'pdfaid:part' is missing. The required XMP property 'pdfaid:conformance' is missing. The key CIDSet is required but missing. A device-specific color space (DeviceRGB) without an appropriate output intent is used. A device-specific color space (DeviceGray) without an appropriate output intent is used. The key S has a value Transparency which is prohibited. (2) The font Helvetica must be embedded. The document does not conform to the requested standard. The document contains device-specific color spaces. The document contains fonts without embedded font programs or encoding information (CMAPs). The document contains transparency. The document's meta data is either missing or inconsistent or corrupt.
Done.

Phew!

#264   kymation

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Posted 21 May 2013 - 03:38 PM

Like most validators, this one is overly picky. None of those errors are fatal. That document should display correctly in any reader.

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#265 ONLINE   herbsandhelpers

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Posted 21 May 2013 - 06:02 PM

Okay on desktop however no text on iPhone 5 ,,,

#266   kymation

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Posted 21 May 2013 - 06:34 PM

I don't have an IPhone so I can't test this. The stock library doesn't seem to have anything that mentions these errors, so it's probably missing. I don't have the time to fix the library anyway.

One experiment you can try: Find a PDF that the IPhone does display correctly and run it through the validator. That will at least determine if one or more of those errors is causing the problem.

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Jim
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