8 replies to this topic

[nahi_sonu]

Hi,
im doing a troubleshooting for a client on their oscommerce store.. one of the problems im facing is that when you try to add a new product or edit a product, it shows description box 31 times.. even the product name field.
they have also installed some addons on the page so i cant really replace the file with the orignal one from the package.
addons installed (what i can see are)
multiple images and additional description page with WYSIWYG editor.

here is the complete code (attached).. if anyone can tell me what part of the code is messing it all up? :$
thanks.

Attached Files

•  categories.php   71.45K   2 downloads

[DunWeb]

I can't see anything obviously wrong with the file except that it is VERY out-dated.

I would check the associated files:

require_once('attributeManager/includes/attributeManagerUpdateAtomic.inc.php'); Line 278

<?php require_once( 'attributeManager/includes/attributeManagerHeader.inc.php' )?> Line 420

<td colspan="2"><?php require_once( 'attributeManager/includes/attributeManagerPlaceHolder.inc.php' )?></td> Line 642


I would STRONGLY suggest that you tell your client to get a new site using v2.3.1



Chris

[nahi_sonu]

ive update all the files related to ajax attribute addon.. still facing the same issue. cant really see what exactly is the problem.
even when you goto the attribute manager in admin area.. the page is a mess.
i tried replacing the product_attribute.php file from the rc2 package..still the same issue.
i even tried replacing the categories.php file in admin with orignal version, error was still there.

my client's store is highly modified (in terms of template design)
if they update the store to 2.3.1, they will have to redesign the theme of the site and they are not really willing to pay again for the whole thing again.

what do u suggest? :$

[DunWeb]

You do not have RC2, I believe you may have RC1 or MS2.2





Chris

[nahi_sonu]

yeah sorry typo mistake.
osCommerce Online Merchant v2.2 RC1

[nahi_sonu]

hey @DunWeb

if i had to update the site from v2.2RC1 to V2.3.1
what do you suggest? how should i start on it? :$

[nahi_sonu]

ive transfered the site on a separate test server.
using all the frontend files from the shop backup
admin directory is from oscommerce v2.2 RC1
still having the same issue..

i then replaced the database from oscommerce 2.2 rc1 install directory and the problem was gone..
this means there is definately something in the database tables that is giving out this problem..
how can i troubleshoot it?

@DunWeb
can u please have a look at it for me? *i can provide you the login details for it to check on?*

[nahi_sonu]

got it fixed.. the problem was with the language tables.
thanks

[satish]

Note for any store owner facing such problem: Whenever you find multiple product description check if you have in your store more then one id if not needed just delete.
if needed check that language table do not have repeated entries.


Satish