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customer charged 20% tax instead of 10%


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#1 Mrsturbo

  • Community Member
  • 19 posts
  • Real Name:Ned
  • Gender:Female

Posted 15 July 2011, 06:50

HELP! My cart has started adding up the tax wrongly. Instead of 10%, it charged my last customer 20%. Could this be something to do with adding New Zealand to the tax zones and rates? Have I compounded it somehow? I changed NZ to be priority 2 and all the other 7 Australian shipping zones are priority 1. What is going wrong?