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Will resetting password erase database?


soysauce

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Backup your database just for in case and go to table administrators and delete the names there

Go back to shop admin and you will be able to create new user

Getting the Phoenix off the ground

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sorry I'm kind of new to oscommerce, I'm doing this for my boss. I'm not sure where "Table Administrators" is. Everything I'm seeing online about resetting the password has to do with editing the .htpasswd file. I'm just afraid that once I do that all my files for my online store will be erased. Can I back up my database by just downloading all the files on my ftp to an external hard drive? And if by some chance the database is deleted, would I simply have to re-upload the files to the ftp?

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You must use e.g. Cpanel the place where you will see phpMyAdmin

 

Click on that and on the left click on your shop's database

On top Heading click export and then go - will ask you to save database

 

on left click on administrators.

 

Then page will show you with: id user_name user_password

just below this heading you will see name and click on the red x

 

confirmation will show up Do you really want to: DELETE FROM `your database`.`administrators` WHERE `administrators`.`id` = 1

Click ok

Getting the Phoenix off the ground

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