4 replies to this topic

[lbeachmike]

Hi there -

I am having trouble determining the cause of this issue for a hosting client, where all of his product and image links are broken.

You can see an example at the site here - www.ablegourmet.com and clicking on any product or image link.

I've searched quite a bit and tried the various solutions I had come across, but I've come up empty thus far.

It also appears as if he is using an older version of osCommerce, but I'm not sure where to conclusively locate the version, and whether or not upgrading would make any difference and/or is potentially related to the underlying issue.

Any guidance would be appreciated.

Thanks.

Mike

[mdtaylorlrim]

lbeachmike, on 16 March 2010, 00:25, said:

Hi there -

I am having trouble determining the cause of this issue for a hosting client, where all of his product and image links are broken.

You can see an example at the site here - www.ablegourmet.com and clicking on any product or image link.

I've searched quite a bit and tried the various solutions I had come across, but I've come up empty thus far.

It also appears as if he is using an older version of osCommerce, but I'm not sure where to conclusively locate the version, and whether or not upgrading would make any difference and/or is potentially related to the underlying issue.

Any guidance would be appreciated.

Thanks.

Mike

Looks like bad management of a URL SEO

[lbeachmike]

mdtaylorlrim, on 16 March 2010, 00:40, said:

Looks like bad management of a URL SEO

How would I go about remedying this? My experience with OS Commerce is quite limited.

Thanks.

Mike

Edited by lbeachmike, 16 March 2010, 00:59.

[mdtaylorlrim]

lbeachmike, on 16 March 2010, 00:58, said:

How would I go about remedying this? My experience with OS Commerce is quite limited.

Thanks.

Mike

Well first i would attempt to determine exactly which add on this was, then go to the support thread for that add on. I'm as close to the worse person there is to be getting advice from regarding this.

Your particular add on appears to be using the product name to create the search engine friendly URL, but your product names have special characters, quotes, and generally uncontrolled text in them. You have to be mindful about what characters are allowed in URLs and what characters break coding conventions, when creating product names and using them with URL SEOs.

Find the support group is the only thing I can suggest. Maybe someone will recognize which one it is and chime in.

If it were me, and this was a live shop, I'd see about disabling this feature until it was rectified. Is there an on/off switch in the admin panel? Is it all in .htaccess files?


That is your starting place.

[multimixer]

I think that the issue is maybe unrelated to special characters, since it appears on any "dynamic" path, like products and categories, but not the static ones like contact_us etc

First thing I would do is to check my .htaccess file to see if the path is set correctly. Since your store is in the root, it should look like this

RewriteBase /

You can also post your htaccess file if you are not sure