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Looking for a Live Chat Solution


8 replies to this topic

#1 markw10

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Posted 30 September 2009, 02:30

Does anyone know of a Live Chat solution for a CRE Loaded website? I just set up CRE Messenger to use and found out that it is not longer active. ChatStat was suggested to me by CRE but we are looking for a lower priced solution if possible. It would probably not be used 24/7 and just at times like the holiday season and certain times of the days but I want an option for customers to be able to select to Chat and for it to alert someone on our end that a customer is requesting chat. We don't need any of the fancy bells and whistles.

#2 nealc

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Posted 30 September 2009, 04:36

View Postmarkw10, on Sep 29 2009, 10:30 PM, said:

Does anyone know of a Live Chat solution for a CRE Loaded website? I just set up CRE Messenger to use and found out that it is not longer active. ChatStat was suggested to me by CRE but we are looking for a lower priced solution if possible. It would probably not be used 24/7 and just at times like the holiday season and certain times of the days but I want an option for customers to be able to select to Chat and for it to alert someone on our end that a customer is requesting chat. We don't need any of the fancy bells and whistles.
I use Volusion Chat, they have a free and paid service.
I am currently just learning osCommerce and PHP, but am always willing to help out.

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#3 FIMBLE

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Posted 30 September 2009, 23:12

I use http://www.livezilla.net its bloody fantastic, and its free but very professional.
Nic
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#4 toyicebear

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Posted 30 September 2009, 23:50

These 2 are free and nice...

PHPonline Chat

and

Crafty Syntax


Both have have integration add-ons in the contributions section of this site.
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#5 rxia

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Posted 15 October 2009, 18:45

check out Olark: www.olark.com]

I think it's free for only one administrator. The best part about it is that it uses existing chat clients (aim, msn, gchat, etc) rather than a proprietary client.

Edited by Jan Zonjee, 10 December 2009, 16:39.

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#6 TheJackal

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Posted 26 October 2009, 20:02

View PostFIMBLE, on 30 September 2009, 23:12, said:

I use http://www.livezilla.net its bloody fantastic, and its free but very professional.
Nic
I second that. It took only half an hour to set the system up. (including reading the documentation). It took about half a day to set everything up coz I spent lots of time on creating custom pictures for a more professional look.

The easiest to use and setup by far. The downside is that the client (not Server) program and chat works only on a windows PC.
- The Jackal

#7 chris-mac

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Posted 29 October 2009, 10:11

You can try WebsiteChat.net - there is 60 days free trial. It is compatible with Pidgin, Windows Messenger or free Linux/Windows chat operator application from WebsiteChat.net. It takes about 15 seconds to upload your own custom button.

Edited by Jan Zonjee, 30 October 2009, 20:26.


#8 newclearbomb

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Posted 17 November 2009, 22:58

We use Crafty Syntax which was simple to install, simple to integrate and although it's a little clunky at times, it does what we need it to

#9 Alex Delacruz

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Posted 22 January 2010, 07:27

www.ResponseQue.com is a great live customer service software for you website that is trainable over time. Really cuts down in time and staff overhead.

Edited by Jan Zonjee, 22 January 2010, 08:12.
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