7 replies to this topic

[willieray25]

Hey everybody, I've got a problem.

Whenever you click buy now on my site, the item doesn't go into the cart. Also, the first time you add an item to the cart from the product page, it does not appear in the cart, but after that, any item will go into the cart. I am using ultimate urls, dynamic tags, and sid killer add ons. I have easypopulate installed, but never ended up using it.


http://pressure-parts.com/catalog

please help!

Thanks!
Bill

[DawnG]

Having a very similar problem - have dedicated SSL, everything's been fine since the last week - customers are having problems placing orders, some are coming through, but I'm losing a lot of money.

The Cart displays as empty, error messages are generated on IE, and every now and then the checkout completion process will take you back to the login page. Help would be grateully appreciated.

[jabdulius]

I'm also having a similar problem. The first time you click 'buy now' for a product, it is not added to the cart, but subsequent clicks it is added to the cart.

One thing I noticed:
For successful additions to cart, URL = http://www.i-booze.com/shopping_cart.php?sort=2a
For unsuccessful additions to cart, URL = http://www.i-booze.com/shopping_cart.php?s...ee83f6d0cbc5ad4

So it looks like the session is not getting created soon enough the first time maybe?

I could some advice. My store is at i-booze.com.

Thanks!

[jabdulius]

I was able to fix this issue by removing "www" from variables in configure.php:
E.g.:

define('HTTP_SERVER', 'http://i-booze.com' );
define('HTTPS_SERVER', 'https://i-booze.com' );
define('HTTP_COOKIE_DOMAIN', '.i-booze.com');
define('HTTPS_COOKIE_DOMAIN', '.i-booze.com');

instead of:

define('HTTP_SERVER', 'http://www.i-booze.com' );
define('HTTPS_SERVER', 'https://www.i-booze.com' );
define('HTTP_COOKIE_DOMAIN', '.www.i-booze.com');
define('HTTPS_COOKIE_DOMAIN', '.www.i-booze.com');

Edited by jabdulius, 03 March 2009, 21:29.

[willieray25]

jabdulius, on Mar 3 2009, 01:28 PM, said:

I was able to fix this issue by removing "www" from variables in configure.php:
E.g.:

define('HTTP_SERVER', 'http://i-booze.com' );
define('HTTPS_SERVER', 'https://i-booze.com' );
define('HTTP_COOKIE_DOMAIN', '.i-booze.com');
define('HTTPS_COOKIE_DOMAIN', '.i-booze.com');

instead of:

define('HTTP_SERVER', 'http://www.i-booze.com' );
define('HTTPS_SERVER', 'https://www.i-booze.com' );
define('HTTP_COOKIE_DOMAIN', '.www.i-booze.com');
define('HTTPS_COOKIE_DOMAIN', '.www.i-booze.com');

for the cookie domain do you really mean dot i-booze ? or just i-booze.com?

[jabdulius]

willieray25, on Mar 3 2009, 03:14 PM, said:

for the cookie domain do you really mean dot i-booze ? or just i-booze.com?

It shouldn't matter.

[willieray25]

jabdulius, on Mar 3 2009, 03:23 PM, said:

It shouldn't matter.

my cookie paths were already set properly. Still having this problem. Please help the shop is live.

Thanks again
Bill

[willieray25]

I pseudo fixed this. I just removed the buy now buttons from the products pages (product_listing.php etc...) in includes/modules.