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no color or size display in 2checkout, pls help


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#1 qiaqiaqia

  • Community Member
  • 3 posts
  • Real Name:chal

Posted 08 February 2009, 05:41

hi everyone,

There's no description of the size or color of the product customer ordered from my site shown in my 2checkout or the email notification sent to me. For now the only way is to communiate with my customers one by one to find out what size and color they've ordered from my site. This is very time consuming and unprofessional. Please everyone help if you know how to solve this problem.

Thanks!!

chelsea

#2 batgrrly1

  • Community Member
  • 11 posts
  • Real Name:Janet Canning

Posted 22 May 2010, 18:16

that is happening to us as well and I too am in dismay. I have had to re do the receipts in Quick books to look more professional. Also, it is not telling me how much has been charge for shipping. I have to add it ll up myself, most distressing. I may have to change to Authorize net or something.

Are third party carts not going to send details? Then what is the point?