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Credit card CVV number issues


3 replies to this topic

#1 ken0306

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Posted 19 August 2008, 00:28

I running a website which is the Canada Vancouver. I got a phone call from the customer said that taking the cvv number is illegal in Canada. So, does anyone knows about anything about the cvv law?
thank you

#2 toyicebear

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Posted 19 August 2008, 01:04

The general rule about CVV is that you can ask for it .. but you can not store it.

Ie. you can not write it down and especially you can not store it in the db.

The CVV is supposed to only be used in real time.

Ie. If you get it from the customer over the phone then its supposed to keyed into the pos machine and processed directly.

Ie. if you collect CVV online then its supposed to only be used in real time to verify the transaction through a payment gateway .. and not stored in any way or form.
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#3 ken0306

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Posted 19 August 2008, 19:12

View Posttoyicebear, on Aug 19 2008, 01:04 AM, said:

The general rule about CVV is that you can ask for it .. but you can not store it.

Ie. you can not write it down and especially you can not store it in the db.

The CVV is supposed to only be used in real time.

Ie. If you get it from the customer over the phone then its supposed to keyed into the pos machine and processed directly.

Ie. if you collect CVV online then its supposed to only be used in real time to verify the transaction through a payment gateway .. and not stored in any way or form.
Thank you for all the information

#4 HappyPappy

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Posted 06 September 2008, 05:51

View Postken0306, on Aug 19 2008, 10:28 AM, said:

I running a website which is the Canada Vancouver. I got a phone call from the customer said that taking the cvv number is illegal in Canada. So, does anyone knows about anything about the cvv law?
thank you

Capturing the CVV number is highly illegal under the PCI DSS period, no matter what country you are in.

The only way you can legally do this is if your site has full PCI DSS compliance certification and you are transmitting it encrypted to your payment gateway.

Cheers