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how to see cc error codes


5 replies to this topic

#1 danazx

  • Community Member
  • 2 posts
  • Real Name:Dana Doyle

Posted 01 March 2008, 01:16

Hi,

I have a client who has been using osCommerce for a while. I'm not very familiar with the cart but she asked me to look into a credit card problem she is having. Unfortunately I don't really have any information, just that sometimes a card will not go through osCommerce to authorize.net. If she goes to authorize.net directly she can enter the information with no problem.

What's happening when it doesn't work is that it just goes back to the page to enter the cc info. There is no error information. Is there a way to turn this on/off? At least I can start with that so when it happens again I can get some code that may be helpful

Would it be a good idea to just reinstall the module for authorize.net?

Any suggestions appreciated.

Thanks
Dana

#2 danazx

  • Community Member
  • 2 posts
  • Real Name:Dana Doyle

Posted 03 March 2008, 00:01

After searching the forum I did find some new code but it doesn't work for me.


Check the 4th post on this discussion:

http://forums.oscommerce.com/index.php?sho...mp;#entry951073

I tried entering in my cc with an incorrect expiration date and I just get sent back to the payment information page...

BUT the URL says:
/checkout_payment.php?payment_error=authorizenetaim&error=The+expiry+date+entered+for+the+credit+card+is+invalid.%3Cbr%3EPlease+check+the+date+and+try+again.

So how do I get the info returned in the URL to show in a user friendly way?

Thanks
Dana

#3 NGR

  • Community Member
  • 193 posts
  • Real Name:Nicholas
  • Location:NGR X-Zone

Posted 31 July 2008, 13:57

I have the same problem...it shows in the URL and nowhere else. Need to extract it from the url and display it in a popup box....anyone know how to do this?

#4 hendo42

  • Community Member
  • 5 posts
  • Real Name:Brian Henderson

Posted 11 September 2009, 01:34

I'm having the same problem. Anyone find a solution?

#5 Torg42

  • Community Member
  • 53 posts
  • Real Name:Troy M. Holm

Posted 16 September 2009, 20:25

Me too.

Has anybody figured out how to get an error code yet.

My site works for most CC's, but fails for some.

Thanks,

Troy

#6 dtmp

  • Community Member
  • 20 posts
  • Real Name:David Taylor

Posted 16 November 2009, 03:49

I've search for a solution to this problem for a while now with no answers. Customers never see the error message because it's in the address bar.