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How do I report a fraudulent e-store?


10 replies to this topic

#1 NAGAN 55

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Posted 27 February 2008, 18:36

I have recently experienced a fraudulent transaction with the e-store of a community member. I purchased about $130.00 worth of merchandising over two months ago. When the order had not arrived after three weeks, I tried e-mailing the seller, and then calling him on the phone. I only got vague promises that he would "look into it". More time passed, and now he won´t take my phone calls or respond to my e-mails. What action should I take? Thank you.

#2 geoffreywalton

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Posted 27 February 2008, 22:08

If you paid by credit card contact them and try to get a refund on your card.
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#3 IridiumCorp

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Posted 03 March 2008, 14:07

Geoff means contact your card issuer. Even if it is a debit you may have online protection.

#4 seb1188

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Posted 31 May 2008, 01:45

I find it quite amusing how most of the topics on this forum are "CUSTOMER DID A CHARGEBACK AND STOLE MY GOODS" and here we have "get your card issuer to do a chargeback".
osCommerce is GREAT. When it works...

#5 Emilyecho

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Posted 23 September 2008, 07:42

What a pity! I hate fraudulent e-stores.

#6 Coopco

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Posted 23 September 2008, 08:01

View PostEmilyecho, on Sep 23 2008, 05:42 PM, said:

What a pity! I hate fraudulent e-stores.
Did you only register to state the obvious?


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#7 lindsayanng

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Posted 23 September 2008, 18:11

View Postseb1188, on May 31 2008, 01:45 AM, said:

I find it quite amusing how most of the topics on this forum are "CUSTOMER DID A CHARGEBACK AND STOLE MY GOODS" and here we have "get your card issuer to do a chargeback".
what a good point.. there are scammers on both ends of things unfortunately.
A great place for newbies to start
Road Map to oscommerce File Structure
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#8 yesitshere

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Posted 18 February 2009, 10:30

if sent without tracking number, it might be lost indeed in the mail/post, however the vague responses from the store owner make me doubt that...

#9 ricksteruk2005

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Posted 21 February 2009, 01:00

View Postseb1188, on May 31 2008, 01:45 AM, said:

I find it quite amusing how most of the topics on this forum are "CUSTOMER DID A CHARGEBACK AND STOLE MY GOODS" and here we have "get your card issuer to do a chargeback".
So are you saying, that if a shop rips you off not to do everything possible to either recover your money or receive your goods. At the moment its customers doing chargebacks, something im sure we would all do if the need arised. If customers did not do a charge back the situation would be the other way around, stores not delivering.

Its shame but theres someone always waiting to rip you off either as a customer or shop.
I dont help with templates (thats what the seller is for)

th search function will often help, when it dont try this in google.

site:http://forums.oscommerce.com then your search word

#10 steve_s

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Posted 27 February 2009, 22:21

do a who is on the shops domain, then contact the autorities of the country the website is in and if owner lives in a different country contact authorities there too might as well contact his/her hosting company and report it

#11 baddog

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Posted 27 February 2009, 22:29

View PostNAGAN 55, on Feb 27 2008, 01:36 PM, said:

I have recently experienced a fraudulent transaction with the e-store of a community member. I purchased about $130.00 worth of merchandising over two months ago. When the order had not arrived after three weeks, I tried e-mailing the seller, and then calling him on the phone. I only got vague promises that he would "look into it". More time passed, and now he won´t take my phone calls or respond to my e-mails. What action should I take? Thank you.
What store? What's the URL?