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Stuck on checkout_shipping.php


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#1   laur0406

laur0406
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  • 44 posts

Posted 21 October 2007 - 14:42

When my customers try to checkout, and they click continue, it refreshes back to the checkout_shipping.php page. I've included the file...maybe I am missing something? Any help would be great!

Thanks
Laur0406

<?php
/*
$Id: checkout_shipping.php,v 1.16 2003/06/09 23:03:53 hpdl Exp $

osCommerce, Open Source E-Commerce Solutions
http://www.oscommerce.com

Copyright © 2003 osCommerce

Released under the GNU General Public License
*/

require('includes/application_top.php');
require('includes/classes/http_client.php');

// if the customer is not logged on, redirect them to the login page
if (!tep_session_is_registered('customer_id')) {
$navigation->set_snapshot();
tep_redirect(tep_href_link(FILENAME_LOGIN, '', 'SSL'));
}

// if there is nothing in the customers cart, redirect them to the shopping cart page
if ($cart->count_contents() < 1) {
tep_redirect(tep_href_link(FILENAME_SHOPPING_CART));
}

// if no shipping destination address was selected, use the customers own address as default
if (!tep_session_is_registered('sendto')) {
tep_session_register('sendto');
$sendto = $customer_default_address_id;
} else {
// verify the selected shipping address
$check_address_query = tep_db_query("select count(*) as total from " . TABLE_ADDRESS_BOOK . " where customers_id = '" . (int)$customer_id . "' and address_book_id = '" . (int)$sendto . "'");
$check_address = tep_db_fetch_array($check_address_query);

if ($check_address['total'] != '1') {
$sendto = $customer_default_address_id;
if (tep_session_is_registered('shipping')) tep_session_unregister('shipping');
}
}

require(DIR_WS_CLASSES . 'order.php');
$order = new order;

// register a random ID in the session to check throughout the checkout procedure
// against alterations in the shopping cart contents
if (!tep_session_is_registered('cartID')) tep_session_register('cartID');
$cartID = $cart->cartID;

// if the order contains only virtual products, forward the customer to the billing page as
// a shipping address is not needed
if ($order->content_type == 'virtual') {
if (!tep_session_is_registered('shipping')) tep_session_register('shipping');
$shipping = false;
$sendto = false;
tep_redirect(tep_href_link(FILENAME_CHECKOUT_PAYMENT, '', 'SSL'));
}

$total_weight = $cart->show_weight();
$total_count = $cart->count_contents();

// load all enabled shipping modules
require(DIR_WS_CLASSES . 'shipping.php');
$shipping_modules = new shipping;

if ( defined('MODULE_ORDER_TOTAL_SHIPPING_FREE_SHIPPING') && (MODULE_ORDER_TOTAL_SHIPPING_FREE_SHIPPING == 'true') ) {
$pass = false;

switch (MODULE_ORDER_TOTAL_SHIPPING_DESTINATION) {
case 'national':
if ($order->delivery['country_id'] == STORE_COUNTRY) {
$pass = true;
}
break;
case 'international':
if ($order->delivery['country_id'] != STORE_COUNTRY) {
$pass = true;
}
break;
case 'both':
$pass = true;
break;
}

$free_shipping = false;
if ( ($pass == true) && ($order->info['total'] >= MODULE_ORDER_TOTAL_SHIPPING_FREE_SHIPPING_OVER) ) {
$free_shipping = true;

include(DIR_WS_LANGUAGES . $language . '/modules/order_total/ot_shipping.php');
}
} else {
$free_shipping = false;
}

// process the selected shipping method
if ( isset($HTTP_POST_VARS['action']) && ($HTTP_POST_VARS['action'] == 'process') ) {
if (!tep_session_is_registered('comments')) tep_session_register('comments');
if (tep_not_null($HTTP_POST_VARS['comments'])) {
$comments = tep_db_prepare_input($HTTP_POST_VARS['comments']);
}

if (!tep_session_is_registered('shipping')) tep_session_register('shipping');

if ( (tep_count_shipping_modules() > 0) || ($free_shipping == true) ) {
if ( (isset($HTTP_POST_VARS['shipping'])) && (strpos($HTTP_POST_VARS['shipping'], '_')) ) {
$shipping = $HTTP_POST_VARS['shipping'];

list($module, $method) = explode('_', $shipping);
if ( is_object($$module) || ($shipping == 'free_free') ) {
if ($shipping == 'free_free') {
$quote[0]['methods'][0]['title'] = FREE_SHIPPING_TITLE;
$quote[0]['methods'][0]['cost'] = '0';
} else {
$quote = $shipping_modules->quote($method, $module);
}
if (isset($quote['error'])) {
tep_session_unregister('shipping');
} else {
if ( (isset($quote[0]['methods'][0]['title'])) && (isset($quote[0]['methods'][0]['cost'])) ) {
$shipping = array('id' => $shipping,
'title' => (($free_shipping == true) ? $quote[0]['methods'][0]['title'] : $quote[0]['module'] . ' (' . $quote[0]['methods'][0]['title'] . ')'),
'cost' => $quote[0]['methods'][0]['cost']);

tep_redirect(tep_href_link(FILENAME_CHECKOUT_PAYMENT, '', 'SSL'));
}
}
} else {
tep_session_unregister('shipping');
}
}
} else {
$shipping = false;

tep_redirect(tep_href_link(FILENAME_CHECKOUT_PAYMENT, '', 'SSL'));
}
}

// get all available shipping quotes
$quotes = $shipping_modules->quote();

// if no shipping method has been selected, automatically select the cheapest method.
// if the modules status was changed when none were available, to save on implementing
// a javascript force-selection method, also automatically select the cheapest shipping
// method if more than one module is now enabled
if ( !tep_session_is_registered('shipping') || ( tep_session_is_registered('shipping') && ($shipping == false) && (tep_count_shipping_modules() > 1) ) ) $shipping = $shipping_modules->cheapest();

require(DIR_WS_LANGUAGES . $language . '/' . FILENAME_CHECKOUT_SHIPPING);

$breadcrumb->add(NAVBAR_TITLE_1, tep_href_link(FILENAME_CHECKOUT_SHIPPING, '', 'SSL'));
$breadcrumb->add(NAVBAR_TITLE_2, tep_href_link(FILENAME_CHECKOUT_SHIPPING, '', 'SSL'));
?>
<!doctype html public "-//W3C//DTD HTML 4.01 Transitional//EN">
<html <?php echo HTML_PARAMS; ?>>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=<?php echo CHARSET; ?>">
<title><?php echo TITLE; ?></title>
<base href="<?php echo (($request_type == 'SSL') ? HTTPS_SERVER : HTTP_SERVER) . DIR_WS_CATALOG; ?>">
<link rel="stylesheet" type="text/css" href="stylesheet.css">
&lt;script language="javascript"><!--
var selected;

function selectRowEffect(object, buttonSelect) {
if (!selected) {
if (document.getElementById) {
selected = document.getElementById('defaultSelected');
} else {
selected = document.all['defaultSelected'];
}
}

if (selected) selected.className = 'moduleRow';
object.className = 'moduleRowSelected';
selected = object;

// one button is not an array
if (document.checkout_address.shipping[0]) {
document.checkout_address.shipping[buttonSelect].checked=true;
} else {
document.checkout_address.shipping.checked=true;
}
}

function rowOverEffect(object) {
if (object.className == 'moduleRow') object.className = 'moduleRowOver';
}

function rowOutEffect(object) {
if (object.className == 'moduleRowOver') object.className = 'moduleRow';
}
//--></script>
</head>
<body marginwidth="0" marginheight="0" topmargin="0" bottommargin="0" leftmargin="0" rightmargin="0">
<!-- header //-->
<?php require(DIR_WS_INCLUDES . 'header.php'); ?>
<!-- header_eof //-->

<!-- body //-->
<table border="0" width="100%" cellspacing="3" cellpadding="3">
<tr>
<td width="<?php echo BOX_WIDTH; ?>" valign="top"><table border="0" width="<?php echo BOX_WIDTH; ?>" cellspacing="0" cellpadding="2">
<!-- left_navigation //-->
<?php require(DIR_WS_INCLUDES . 'column_left.php'); ?>
<!-- left_navigation_eof //-->
</table></td>
<!-- body_text //-->
<td width="100%" valign="top"><?php echo tep_draw_form('checkout_address', tep_href_link(FILENAME_CHECKOUT_SHIPPING, '', 'SSL')) . tep_draw_hidden_field('action', 'process'); ?><table border="0" width="100%" cellspacing="0" cellpadding="0">
<tr>
<td><table border="0" width="100%" cellspacing="0" cellpadding="0">
<tr>
<td class="pageHeading"><?php echo HEADING_TITLE; ?></td>
<td class="pageHeading" align="right"></td>
</tr>
</table></td>
</tr>
<tr>
<td><?php echo tep_draw_separator('pixel_trans.gif', '100%', '10'); ?></td>
</tr>
<tr>
<td><table border="0" width="100%" cellspacing="0" cellpadding="2">
<tr>
<td class="main"><b><?php echo TABLE_HEADING_SHIPPING_ADDRESS; ?></b></td>
</tr>
</table></td>
</tr>
<tr>
<td><table border="0" width="100%" cellspacing="1" cellpadding="2" class="infoBox">
<tr class="infoBoxContents">
<td><table border="0" width="100%" cellspacing="0" cellpadding="2">
<tr>
<td><?php echo tep_draw_separator('pixel_trans.gif', '10', '1'); ?></td>
<td class="main" width="50%" valign="top"><?php echo TEXT_CHOOSE_SHIPPING_DESTINATION . '<br><br><a href="' . tep_href_link(FILENAME_CHECKOUT_SHIPPING_ADDRESS, '', 'SSL') . '">' . tep_image_button('button_change_address.gif', IMAGE_BUTTON_CHANGE_ADDRESS) . '</a>'; ?></td>
<td align="right" width="50%" valign="top"><table border="0" cellspacing="0" cellpadding="2">
<tr>
<td class="main" align="center" valign="top"><?php echo '<b>' . TITLE_SHIPPING_ADDRESS . '</b><br>' . tep_image(DIR_WS_IMAGES . 'arrow_south_east.gif'); ?></td>
<td><?php echo tep_draw_separator('pixel_trans.gif', '10', '1'); ?></td>
<td class="main" valign="top"><?php echo tep_address_label($customer_id, $sendto, true, ' ', '<br>'); ?></td>
<td><?php echo tep_draw_separator('pixel_trans.gif', '10', '1'); ?></td>
</tr>
</table></td>
</tr>
</table></td>
</tr>
</table></td>
</tr>
<tr>
<td><?php echo tep_draw_separator('pixel_trans.gif', '100%', '10'); ?></td>
</tr>
<?php
if (tep_count_shipping_modules() > 0) {
?>
<tr>
<td><table border="0" width="100%" cellspacing="0" cellpadding="2">
<tr>
<td class="main"><b><?php echo TABLE_HEADING_SHIPPING_METHOD; ?></b></td>
</tr>
</table></td>
</tr>
<tr>
<td><table border="0" width="100%" cellspacing="1" cellpadding="2" class="infoBox">
<tr class="infoBoxContents">
<td><table border="0" width="100%" cellspacing="0" cellpadding="2">
<?php
if (sizeof($quotes) > 1 && sizeof($quotes[0]) > 1) {
?>
<tr>
<td><?php echo tep_draw_separator('pixel_trans.gif', '10', '1'); ?></td>
<td class="main" width="50%" valign="top"><?php echo TEXT_CHOOSE_SHIPPING_METHOD; ?></td>
<td class="main" width="50%" valign="top" align="right"><?php echo '<b>' . TITLE_PLEASE_SELECT . '</b><br>' . tep_image(DIR_WS_IMAGES . 'arrow_east_south.gif'); ?></td>
<td><?php echo tep_draw_separator('pixel_trans.gif', '10', '1'); ?></td>
</tr>
<?php
} elseif ($free_shipping == false) {
?>
<tr>
<td><?php echo tep_draw_separator('pixel_trans.gif', '10', '1'); ?></td>
<td class="main" width="100%" colspan="2"><?php echo TEXT_ENTER_SHIPPING_INFORMATION; ?></td>
<td><?php echo tep_draw_separator('pixel_trans.gif', '10', '1'); ?></td>
</tr>
<?php
}

if ($free_shipping == true) {
?>
<tr>
<td><?php echo tep_draw_separator('pixel_trans.gif', '10', '1'); ?></td>
<td colspan="2" width="100%"><table border="0" width="100%" cellspacing="0" cellpadding="2">
<tr>
<td width="10"><?php echo tep_draw_separator('pixel_trans.gif', '10', '1'); ?></td>
<td class="main" colspan="3"><b><?php echo FREE_SHIPPING_TITLE; ?></b> <?php echo $quotes[$i]['icon']; ?></td>
<td width="10"><?php echo tep_draw_separator('pixel_trans.gif', '10', '1'); ?></td>
</tr>
<tr id="defaultSelected" class="moduleRowSelected" onmouseover="rowOverEffect(this)" onmouseout="rowOutEffect(this)" onclick="selectRowEffect(this, 0)">
<td width="10"><?php echo tep_draw_separator('pixel_trans.gif', '10', '1'); ?></td>
<td class="main" width="100%"><?php echo sprintf(FREE_SHIPPING_DESCRIPTION, $currencies->format(MODULE_ORDER_TOTAL_SHIPPING_FREE_SHIPPING_OVER)) . tep_draw_hidden_field('shipping', 'free_free'); ?></td>
<td width="10"><?php echo tep_draw_separator('pixel_trans.gif', '10', '1'); ?></td>
</tr>
</table></td>
<td><?php echo tep_draw_separator('pixel_trans.gif', '10', '1'); ?></td>
</tr>
<?php
} else {
$radio_buttons = 0;
for ($i=0, $n=sizeof($quotes); $i<$n; $i++) {
?>
<tr>
<td><?php echo tep_draw_separator('pixel_trans.gif', '10', '1'); ?></td>
<td colspan="2"><table border="0" width="100%" cellspacing="0" cellpadding="2">
<tr>
<td width="10"><?php echo tep_draw_separator('pixel_trans.gif', '10', '1'); ?></td>
<td class="main" colspan="3"><b><?php echo $quotes[$i]['module']; ?></b> <?php if (isset($quotes[$i]['icon']) && tep_not_null($quotes[$i]['icon'])) { echo $quotes[$i]['icon']; } ?></td>
<td width="10"><?php echo tep_draw_separator('pixel_trans.gif', '10', '1'); ?></td>
</tr>
<?php
if (isset($quotes[$i]['error'])) {
?>
<tr>
<td width="10"><?php echo tep_draw_separator('pixel_trans.gif', '10', '1'); ?></td>
<td class="main" colspan="3"><?php echo $quotes[$i]['error']; ?></td>
<td width="10"><?php echo tep_draw_separator('pixel_trans.gif', '10', '1'); ?></td>
</tr>
<?php
} else {
for ($j=0, $n2=sizeof($quotes[$i]['methods']); $j<$n2; $j++) {
// set the radio button to be checked if it is the method chosen
$checked = (($quotes[$i]['id'] . '_' . $quotes[$i]['methods'][$j]['id'] == $shipping['id']) ? true : false);

if ( ($checked == true) || ($n == 1 && $n2 == 1) ) {
echo ' <tr id="defaultSelected" class="moduleRowSelected" onmouseover="rowOverEffect(this)" onmouseout="rowOutEffect(this)" onclick="selectRowEffect(this, ' . $radio_buttons . ')">' . "\n";
} else {
echo ' <tr class="moduleRow" onmouseover="rowOverEffect(this)" onmouseout="rowOutEffect(this)" onclick="selectRowEffect(this, ' . $radio_buttons . ')">' . "\n";
}
?>
<td width="10"><?php echo tep_draw_separator('pixel_trans.gif', '10', '1'); ?></td>
<td class="main" width="75%"><?php echo $quotes[$i]['methods'][$j]['title']; ?></td>
<?php
if ( ($n > 1) || ($n2 > 1) ) {
?>
<td class="main"><?php echo $currencies->format(tep_add_tax($quotes[$i]['methods'][$j]['cost'], (isset($quotes[$i]['tax']) ? $quotes[$i]['tax'] : 0))); ?></td>
<td class="main" align="right"><?php echo tep_draw_radio_field('shipping', $quotes[$i]['id'] . '_' . $quotes[$i]['methods'][$j]['id'], $checked); ?></td>
<?php
} else {
?>
<td class="main" align="right" colspan="2"><?php echo $currencies->format(tep_add_tax($quotes[$i]['methods'][$j]['cost'], $quotes[$i]['tax'])) . tep_draw_hidden_field('shipping', $quotes[$i]['id'] . '_' . $quotes[$i]['methods'][$j]['id']); ?></td>
<?php
}
?>
<td width="10"><?php echo tep_draw_separator('pixel_trans.gif', '10', '1'); ?></td>
</tr>
<?php
$radio_buttons++;
}
}
?>
</table></td>
<td><?php echo tep_draw_separator('pixel_trans.gif', '10', '1'); ?></td>
</tr>
<?php
}
}
?>
</table></td>
</tr>
</table></td>
</tr>
<tr>
<td><?php echo tep_draw_separator('pixel_trans.gif', '100%', '10'); ?></td>
</tr>
<?php
}
?>
<tr>
<td><table border="0" width="100%" cellspacing="0" cellpadding="2">
<tr>
<td class="main"><b><?php echo TABLE_HEADING_COMMENTS; ?></b></td>
</tr>
</table></td>
</tr>
<tr>
<td><table border="0" width="100%" cellspacing="1" cellpadding="2" class="infoBox">
<tr class="infoBoxContents">
<td><table border="0" width="100%" cellspacing="0" cellpadding="2">
<tr>
<td><?php echo tep_draw_textarea_field('comments', 'soft', '60', '5'); ?></td>
</tr>
</table></td>
</tr>
</table></td>
</tr>
<tr>
<td><?php echo tep_draw_separator('pixel_trans.gif', '100%', '10'); ?></td>
</tr>
<tr>
<td><table border="0" width="100%" cellspacing="1" cellpadding="2" class="infoBox">
<tr class="infoBoxContents">
<td><table border="0" width="100%" cellspacing="0" cellpadding="2">
<tr>
<td width="10"><?php echo tep_draw_separator('pixel_trans.gif', '10', '1'); ?></td>
<td class="main"><?php echo '<b>' . TITLE_CONTINUE_CHECKOUT_PROCEDURE . '</b><br>' . TEXT_CONTINUE_CHECKOUT_PROCEDURE; ?></td>
<td class="main" align="right"><?php echo tep_image_submit('button_continue.gif', IMAGE_BUTTON_CONTINUE); ?></td>
<td width="10"><?php echo tep_draw_separator('pixel_trans.gif', '10', '1'); ?></td>
</tr>
</table></td>
</tr>
</table></td>
</tr>
<tr>
<td><?php echo tep_draw_separator('pixel_trans.gif', '100%', '10'); ?></td>
</tr>
<tr>
<td><table border="0" width="100%" cellspacing="0" cellpadding="0">
<tr>
<td width="25%"><table border="0" width="100%" cellspacing="0" cellpadding="0">
<tr>
<td width="50%" align="right"><?php echo tep_image(DIR_WS_IMAGES . 'checkout_bullet.gif'); ?></td>
<td width="50%"><?php echo tep_draw_separator('pixel_silver.gif', '100%', '1'); ?></td>
</tr>
</table></td>
<td width="25%"><?php echo tep_draw_separator('pixel_silver.gif', '100%', '1'); ?></td>
<td width="25%"><?php echo tep_draw_separator('pixel_silver.gif', '100%', '1'); ?></td>
<td width="25%"><table border="0" width="100%" cellspacing="0" cellpadding="0">
<tr>
<td width="50%"><?php echo tep_draw_separator('pixel_silver.gif', '100%', '1'); ?></td>
<td width="50%"><?php echo tep_draw_separator('pixel_silver.gif', '1', '5'); ?></td>
</tr>
</table></td>
</tr>
<tr>
<td align="center" width="25%" class="checkoutBarCurrent"><?php echo CHECKOUT_BAR_DELIVERY; ?></td>
<td align="center" width="25%" class="checkoutBarTo"><?php echo CHECKOUT_BAR_PAYMENT; ?></td>
<td align="center" width="25%" class="checkoutBarTo"><?php echo CHECKOUT_BAR_CONFIRMATION; ?></td>
<td align="center" width="25%" class="checkoutBarTo"><?php echo CHECKOUT_BAR_FINISHED; ?></td>
</tr>
</table></td>
</tr>
</table></form></td>
<!-- body_text_eof //-->
<td width="<?php echo BOX_WIDTH; ?>" valign="top"><table border="0" width="<?php echo BOX_WIDTH; ?>" cellspacing="0" cellpadding="2">
<!-- right_navigation //-->
<?php require(DIR_WS_INCLUDES . 'column_right.php'); ?>
<!-- right_navigation_eof //-->
</table></td>
</tr>
</table>
<!-- body_eof //-->

<!-- footer //-->
<?php require(DIR_WS_INCLUDES . 'footer.php'); ?>
<!-- footer_eof //-->
<br>
</body>
</html>
<?php require(DIR_WS_INCLUDES . 'application_bottom.php'); ?>



#2   laur0406

laur0406
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  • 44 posts

Posted 21 October 2007 - 18:04

I couldn't find a link to edit my original post...

I jut wanted to ad that I am having this problem regardless of what shipping method. I curently have Canada Post, but then I tired adding flat rate, and tried flat rate alone. It just keeps looping to checkout_shipping.php rather than going to checkout_payment.php

#3   Nullachtfuffzehn

Nullachtfuffzehn
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Posted 21 October 2007 - 18:35

Apparently there is something wrong with your session variables, cause you get redirected from the checkout_payment.php file. This only happens when the $shipping variable isn't registered to the session or the internal cart ID is wrong.

#4   laur0406

laur0406
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Posted 21 October 2007 - 18:44

Apparently there is something wrong with your session variables, cause you get redirected from the checkout_payment.php file. This only happens when the $shipping variable isn't registered to the session or the internal cart ID is wrong.

ok...and how would I know which one is wrong and how to fix it? I'm kind of a newb.

#5   wengwf

wengwf
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Posted 22 October 2007 - 13:05

ok...and how would I know which one is wrong and how to fix it? I'm kind of a newb.



I have the same problem and don't know the solution yet.

#6   laur0406

laur0406
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Posted 22 October 2007 - 16:06

bump

#7   madcrazygirl

madcrazygirl
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Posted 22 October 2007 - 16:23

Have seen this type of post before and have a strange feeling it was something to do with zones?

#8   laur0406

laur0406
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Posted 22 October 2007 - 17:33

Have seen this type of post before and have a strange feeling it was something to do with zones?

in what way?

#9   laur0406

laur0406
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Posted 22 October 2007 - 21:19

Just noticed that creating a new account creates the same loop (clicking Continue on the Create Account page brings you back to the same page).

I hope someone can help - my customers cannot buy from the store without this getting fixed.

Thanks,
Lauren

Edited by laur0406, 22 October 2007 - 21:26.


#10   laur0406

laur0406
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Posted 23 October 2007 - 00:10

in addition to these issues, I also cannot edit the cart as a customer, except to add things to it. When I am in the cart, I cannot remove items or change the quantity, but in the catalog I can add items to the cart by clicking "buy it now".

#11   Nullachtfuffzehn

Nullachtfuffzehn
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Posted 23 October 2007 - 02:25

Do you have any contribs installed? Maybe some of them have some version issues and are not adapted to meet the most recent requirements.

#12   laur0406

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Posted 23 October 2007 - 11:06

Do you have any contribs installed? Maybe some of them have some version issues and are not adapted to meet the most recent requirements.

AJAX Attribute Manager and a Canada Post shipping module.

#13   laur0406

laur0406
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Posted 23 October 2007 - 17:37

AJAX Attribute Manager and a Canada Post shipping module.

nulla, I think you were right when you said something about the session variable because I can't create a new account, edit my cart when logged in or add items to the cart when I am a guest. I just have no idea about session variables and how I can fix it.

thanks
Laur0406

P.S. I searched and searched and searched and couldn't find the answer. The thing that I keep seeing has to do with SSL but I don't have an SSL certificate. So, SSL is set to false. I hate to spam my thread LOL but my customers cannot buy anything from the store unless I get this fixed.

#14   i960

i960
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Posted 28 October 2007 - 21:17

Same problem here. Stuck on checkout_shipping.php. I've never had this problem before and I haven't made any changes. Just started happening yesterday.

#15   laur0406

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Posted 29 October 2007 - 12:45

Same problem here. Stuck on checkout_shipping.php. I've never had this problem before and I haven't made any changes. Just started happening yesterday.

I contacted my Host and told them the problem. They fixed it (by doing what, I'm not sure).

#16   ozoga

ozoga
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Posted 08 August 2012 - 18:52

I had this problem today.

For me it was an issue with customer edit.. it was in the shipping settings. For each customer the shipping module settings were set to set order total modules for the customer.

Changed to use settings from group or configuration / this fixed the issue

my site uses free shipping