2111 replies to this topic

[jrossh21]

What is the proper way to remove, disable, and uninstall SiteMonitor?

I'm getting an error when someone clicks on the link in their email during a password reset and I want to see if SiteMonitor is striping the "@" (%40) out of the email address in the URL. Error: The E-Mail Address was not found in our records, please try again.

Edited by jrossh21, 09 April 2013 - 05:47 PM.

[jrossh21]

Nevermind. Apparently I had Security Pro installed. I didn't realize it until I did some digging in my file structure. I wish they would make an admin page for it - even if it's a page that says "Yep, it's installed". After I replaced the older file with the new one, everything is good now.

[surrfman]

@Jack_mcs

Jack... Finished install of add-on, 2.3.1 shop. Was expecting to see admin site displaying SiteMonitor under the Configuration options, can't seem to find him. Checked my work to ensure proper install, seems correct. I have renamed my admin folder, is there something I need to change in the coding because of the admin folder rename. I was surprised I didn't have to do something with the sql?

  Thanks again for your dedication!

   Timmy C

[Jack_mcs]

It doesn't use the database so you won't see anything in the condifuration section. Just click into the SiteMonitor section.

[surrfman]

@Jack_mcs  Jack...  Set-up SiteMonitor on Tuesday, looked for the cron job email Wednesday morning, nothing there.  Tried working with admin/ configure, then executing update in admin/admin. No problem getting the hacker check, but doing any kind of manual update on the 2nd or 3rd buttons, returns varied results. Will get can't write to sitemonitor_log file, can't write to reference_log file, tried deleting reference file too. Sometimes I get an update and an email is sent through, email is in mailbox, so that part is happy, it is the erratic update that is baffling. In the admin/configure I left settings as they were went first opening, changing just the email addresses. log file directory has just sitemonitor_logs. if I try and add any more path to it sez can not be found, so I assume it was right from the start. My admin was renamed before installing, does that cause issues? The only other change I tried in admin/configure, was adding the full web address to the adim directory box, once update is done, the box clears out.

Any clues?

Timmy C

[Jack_mcs]

Some servers don't have the files setup to allow writing to them so you will need to ask your host to look at the "can't write to reference_log file" error. Once that is fixed, the others may go away.

[surrfman]

@Jack_mcs   Jack... Got to where I have sitemonitor working from the admin console properly. Deleted the .txt files and replaced from the install package. As for the cron job side, have the hackers file working just as you engineered, problem is with the sitemonitor.php side.

Keep getting an email reply after cron attempts to run:

Status: 404 Not Found
Content-type: text/html

No input file specified.

Figured has to be the instance of which configure file told in cron statement to look for?  I have two instance according to admin/configure.Tried placing both just the instance such as 0 and then 1, no go, then added the instance=0 or 1 afterwards, as per the install instructions.

The current cron statement is : php /home1/freddie/public_html/admin/sitemonitor.php?instance=0

The username and rest of path is correct as sitemonitor_hacker_cron.php is doing as it should.

One question: in admin/configure, the box for log file location has just "sitemonitor_logs" is that giving the code enough path to find the admin folder where sitemonitor resides in? Admin folder name has been changed to protect the vunerable.


I'm sure I missed something?

  Thanks a bunch,

    Timmy C

[Jack_mcs]

The first instance of SiteMonitor (0), doesn't require an argument in cron so try removing that. If it works, then the problem is with that syntax. If it still fails, then you either have something setup incorrectly or something on your server is at fault. You'll need to ask your host about the latter.

[surrfman]

I get this error just when running the cron job of just the sitemonitor.php file:

Status: 404 Not Found
Content-type: text/html

No input file specified.

Got host on phone, they seemed to think it may have something to do with the php version, which I don't understand as sitemonitor_hacker_cron.php sends a cron job report and a file check report, just like it should. This tells me, I think that all the settings in admin-> configure must be correct, or either would not execute? I get inconsistent manual execution of sitemonitor.php when done from admin->admin and an emailed report when it does execute. overwrote sitemonitor.php from the install files.

Timmy C

[Jack_mcs]

It sounds like the path for the cron job is not correct. You can verify that by looking in admin->Modules. The path is listed on the page (just the basic path - the modules part). Your host can run the cron job on their end to verify it is working, though not all hosts will go that far with support.

[geoffreywalton]

See if you can get any cron job working, then if you can move on trying to get site monitor to run correctly everyting when run manually.

Sometimes you have to play around with file permissions.

Then when they both work move on to SM and cron.

HTH

G

[surrfman]

@geoffreywalton... Geoff, been there, tried all the tricks you mentioned, I think they are outlined a few messages up... It's a bugger, I may have Jack work his magic when my frustration level gets to where the people around me fear life and limb!!! The real stickler is that even running a manual execute, is not consistant. It's kinda like If this gets figured-out, might shed light on why order & extra order emails act the same way!


Cheers,

Timmy C