kjohn256 Posted May 3, 2006 Share Posted May 3, 2006 I have a customer that uses OSCommerce with 2checkout. The last two orders have shown up in 2checkout but are not in the OSCommerce DB therefore they don't know what products have been ordered. Does anyone have any suggestions on the possible cause or how to troubleshoot? I'm a newbie to OSCommerce. Thanks in advance, Kent Quote Link to comment Share on other sites More sharing options...
cweatherington Posted May 5, 2006 Share Posted May 5, 2006 I've had the same issue. Mine started on the first since then nothing has been logged in the DB. I've had to email the clients to see what they ordered. If anyone has has an idea I'd like to know also. Thanks Chris WC Compuers & More www.wccomputers.com Quote Link to comment Share on other sites More sharing options...
ruboo Posted May 5, 2006 Share Posted May 5, 2006 The problem is, when customer enters his card details on checkout.com, and confirms order, he gets message "order succesful", and there is a button on that page "press here to notify vendor of purchase", which not all customers do, thus although they pay for order, customers account is not updated, and he does not get confirmation form store You can change setting in checkout admin look&feel section so the customer skip that page on checkout and gets automatically redirected to your store, but make sure to enter correct url for return Otherwise install manual order entry contribution to finish the order for customer Quote Link to comment Share on other sites More sharing options...
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