12 replies to this topic

[tthorpe]

I've been struggling with my site for 3 months now. I've finally gotten everything set to look the way I want it to, but cannot put a new customer in because I get this message:

"Your E-Mail Address does not appear to be valid - please make any necessary corrections."

It IS a valid e-mail address ... I've even tried my husband's, sister's, etc. and get the same exact message every time. I'm at my witt's end here. Can anyone give me a solution to this? I've checked and re-checked my configuration, but can't seem to figure out what I may have checked (or not checked) that would give this error message.

Any help will be MUCH appreciated. Thanks!

[OceanRanch]

The validation is probably failing the checkdnsrr function that will sometimes reject domains that are valid. (see PHP documentation).

If its a big problem then turn off admin->configuration->E-Mail options->Verify E-Mail Addresses thru DNS

set it to false.

HTH
Tom

[tthorpe]

OceanRanch, on Mar 19 2005, 03:50 PM, said:

The validation is probably failing the checkdnsrr function that will sometimes reject domains that are valid. (see PHP documentation).

If its a big problem then turn off admin->configuration->E-Mail options->Verify E-Mail Addresses thru DNS

set it to false.

HTH
Tom

<{POST_SNAPBACK}>

I don't have "Verify E-Mail Addresses thru DNS" turned on. Where is this PHP documentation? I've looked absolutely everywhere for help on this, but can't seem to find any. I went with osCommerce because I can't program ... now I'm finding out I still have to know some programming ... isn't there a simple way to fix this without knowing code?

[tthorpe]

OceanRanch, on Mar 19 2005, 03:50 PM, said:

The validation is probably failing the checkdnsrr function that will sometimes reject domains that are valid. (see PHP documentation).

If its a big problem then turn off admin->configuration->E-Mail options->Verify E-Mail Addresses thru DNS

set it to false.

HTH
Tom

<{POST_SNAPBACK}>

I don't have "Verify E-Mail Addresses thru DNS" turned on. Where is this PHP documentation? I've looked absolutely everywhere for help on this, but can't seem to find any. I went with osCommerce because I can't program ... now I'm finding out I still have to know some programming ... isn't there a simple way to fix this without knowing code?

[OceanRanch]

PM me with the failing email address and I'll check it for you.

PHP is a scripting language and the documentation can be found on the site at php.net.

To fix it (as you say) is to enter a valid email address, or make programming changes to the standard osCommerce validation routines for credit cards.

Your situation seems to be a bit unique, so yes you might need to work with us to help you out. Lot's of folks here are willing to help you here on the forum. You don't need to be a programmer, just patient at times (particularly on a weekend :-)....

Tom

[aescmh]

OceanRanch, on Mar 20 2005, 09:13 AM, said:

PM me with the failing email address and I'll check it for you.

PHP is a scripting language and the documentation can be found on the site at php.net.

To fix it (as you say) is to enter a valid email address, or make programming changes to the standard osCommerce validation routines for credit cards.

Your situation seems to be a bit unique, so yes you might need to work with us to help you out. Lot's of folks here are willing to help you here on the forum. You don't need to be a programmer, just patient at times (particularly on a weekend :-)....

Tom

I am having the exact same problem - and cannot figure out why? Any resolution? Here is the error code I receive:

Warning: file(includes/tld.txt): failed to open stream: No such file or directory in /home/i2521des/public_html/ecom/includes/functions/validations.php on line 85

Warning: Variable passed to each() is not an array or object in /home/i2521des/public_html/ecom/includes/functions/validations.php on line 86

Warning: eregi(): REG_EMPTY in /home/i2521des/public_html/ecom/includes/functions/validations.php on line 97

THANKS!

Edited by aescmh, 29 June 2006, 20:17.

[aescmh]

I figured it out...the latest release did not include the tld.txt file. Open notepad and insert the following text;

# $Id: tld.txt,v 1.2 2003/02/10 22:30:57 hpdl Exp $
#
# E-Commerce Solutions
# Copyright © 2005 www.flash-template-design.com
# Released under the GNU General Public License
#
# Original 7 TLDs
com # all are eligible to register
edu # degree-granting educational institutions of higher education
gov # United States Government
int # organizations established by international treaties
mil # United States Military
net # all are eligible to register
org # noncommercial community, all are eligible to register

# Recent additions
aero # members of the air-transport industry
biz # businesses
coop # cooperative associations
info # all are eligible to register
museum # museums
name # individuals
pro # credentialed professionals

---------------------

Save the file as tld.txt and upload it to the includes folder! That's it! =)

[Sorcerer2066]

I often read these fixes with doubt in my heart because so often it takes around five tries to get it sorted, at least. First time and this worked. THANKS!!!!!

[ChicagoModz]

did anyone figure this out. This started to pop on my site as well.

Thanks in advance.

[ChicagoModz]

better yet, is there a way to disable validation?

[jaggedsphere]

was having the exact same problem. this worked for me.
thanks aescmh

aescmh, on Jun 29 2006, 08:34 PM, said:

I figured it out...the latest release did not include the tld.txt file. Open notepad and insert the following text;

# $Id: tld.txt,v 1.2 2003/02/10 22:30:57 hpdl Exp $
#
# E-Commerce Solutions
# Copyright © 2005 www.flash-template-design.com
# Released under the GNU General Public License
#
# Original 7 TLDs
com # all are eligible to register
edu # degree-granting educational institutions of higher education
gov # United States Government
int # organizations established by international treaties
mil # United States Military
net # all are eligible to register
org # noncommercial community, all are eligible to register

# Recent additions
aero # members of the air-transport industry
biz # businesses
coop # cooperative associations
info # all are eligible to register
museum # museums
name # individuals
pro # credentialed professionals

---------------------

Save the file as tld.txt and upload it to the includes folder! That's it! =)

[vinay18]

I got following error when i try to submit contact us form second time.

Your E-Mail Address does not appear to be valid - please make any necessary corrections.

Please Check if it is resolve.


Thanks,
Vinay

[vinay18]

Please let me know what could be the issue and where can i make changes in files and folders.

your help would be really appreciable.

Many thanks