72 replies to this topic

[muneca]

Coopco, on Jun 14 2008, 10:34 PM, said:

If includes/languages/english/faq.php exists, then check your admin/includes/configure.php file

Thank you for your reply. Not sure what I'm looking for here. Yes, I've uploaded all the files that came with the contribution.

[Coopco]

muneca, on Jun 15 2008, 03:53 PM, said:

Thank you for your reply. Not sure what I'm looking for here. Yes, I've uploaded all the files that came with the contribution.

Check the configure.php for the catalog defines.

[muneca]

Got it! Thank you!

[BrandonScottishRegalia]

Hello i have installed the newest version of this contribution. And now my information box has disappeared. well its there but the contents aren't. any idea which php file i should be checking?

I'm a n00b.

[Coopco]

BrandonScottishRegalia, on Jun 21 2008, 12:49 AM, said:

Hello i have installed the newest version of this contribution. And now my information box has disappeared. well its there but the contents aren't. any idea which php file i should be checking?

I'm a n00b.

You should now have two information boxes.

[minipassat]

hi, does any one know how to change the code in order to use FCK HTML Editor with this FAQ System?

Also, is it possible to make the "answer" to appear at the popup window?

Thank you!

[darqawi]

I wonder if anyone can help me, I've installed this and it appears to work, I just don't get any link in my info box on the site!

Here's the code from catalog/includes/boxes/information.php

?>
<!-- information //-->
		  <tr>
			<td>
<?php
  $info_box_contents = array();
  $info_box_contents[] = array('text' => BOX_HEADING_INFORMATION);

  new infoBoxHeading($info_box_contents, false, false);

  $info_box_contents = array();
  $info_box_contents[] = array('text' => '<a href="' . tep_href_link(FILENAME_SHIPPING) . '">' . BOX_INFORMATION_SHIPPING . '</a><br>' .
										 '<a href="' . tep_href_link(FILENAME_PRIVACY) . '">' . BOX_INFORMATION_PRIVACY . '</a><br>' .
										 '<a href="' . tep_href_link(FILENAME_CONDITIONS) . '">' . BOX_INFORMATION_CONDITIONS . '</a><br>' .
										 '<a href="' . tep_href_link(FILENAME_CONTACT_US) . '">' . BOX_INFORMATION_CONTACT . '</a>');
						// FAQ SYSTEM 2.1
										 '<a href="' . tep_href_link(FILENAME_FAQ) . '">' . BOX_INFORMATION_FAQ . '</a><br>' ; 
						// FAQ SYSTEM 2.1

  new infoBox($info_box_contents);
?>
	 

I find that I HAVE to remove the ) from the line which originally looked like this,

'<a href="' . tep_href_link(FILENAME_FAQ) . '">' . BOX_INFORMATION_FAQ . '</a><br>');

or I get an error message stating

Parse error: syntax error, unexpected ')' in C:\xampp\htdocs\oscommerce\catalog\includes\boxes\information.php on line 28

either way I don't get a link on the site

Any suggestions?

Thanks

[darqawi]

darqawi, on 09 November 2009 - 07:06 PM, said:

I wonder if anyone can help me, I've installed this and it appears to work, I just don't get any link in my info box on the site!

Here's the code from catalog/includes/boxes/information.php

?>
<!-- information //-->
		  <tr>
			<td>
<?php
  $info_box_contents = array();
  $info_box_contents[] = array('text' => BOX_HEADING_INFORMATION);

  new infoBoxHeading($info_box_contents, false, false);

  $info_box_contents = array();
  $info_box_contents[] = array('text' => '<a href="' . tep_href_link(FILENAME_SHIPPING) . '">' . BOX_INFORMATION_SHIPPING . '</a><br>' .
										 '<a href="' . tep_href_link(FILENAME_PRIVACY) . '">' . BOX_INFORMATION_PRIVACY . '</a><br>' .
										 '<a href="' . tep_href_link(FILENAME_CONDITIONS) . '">' . BOX_INFORMATION_CONDITIONS . '</a><br>' .
										 '<a href="' . tep_href_link(FILENAME_CONTACT_US) . '">' . BOX_INFORMATION_CONTACT . '</a>');
						// FAQ SYSTEM 2.1
										 '<a href="' . tep_href_link(FILENAME_FAQ) . '">' . BOX_INFORMATION_FAQ . '</a><br>' ; 
						// FAQ SYSTEM 2.1

  new infoBox($info_box_contents);
?>
	 

I find that I HAVE to remove the ) from the line which originally looked like this,

'<a href="' . tep_href_link(FILENAME_FAQ) . '">' . BOX_INFORMATION_FAQ . '</a><br>');

or I get an error message stating

Parse error: syntax error, unexpected ')' in C:\xampp\htdocs\oscommerce\catalog\includes\boxes\information.php on line 28

either way I don't get a link on the site

Any suggestions?

Thanks

Sorted! Basic syntax error.....my mistake.

Edited by darqawi, 10 November 2009 - 02:27 PM.

[ronrrico]

Hi Guys,
  I installed FAQ System 3.1 and I'm getting an error in catalog/faq.php

Here:

1146 - Table 'basket_giftbasket.TABLE_FAQ' doesn't exist

SELECT faq_id, question FROM TABLE_FAQ WHERE visible='1' and language='english' ORDER BY v_order

[TEP STOP]

It seems like there is no faq table in db? I don't know, db is not my forte,,,
Just for the record,
   I did execute the sql file that was included in the package.

Thanks in advance,,,,

  Ronnie

[Coopco]

ronrrico, on 11 December 2009 - 05:52 AM, said:

Hi Guys,
  I installed FAQ System 3.1 and I'm getting an error in catalog/faq.php

Here:

1146 - Table 'basket_giftbasket.TABLE_FAQ' doesn't exist

SELECT faq_id, question FROM TABLE_FAQ WHERE visible='1' and language='english' ORDER BY v_order

[TEP STOP]

It seems like there is no faq table in db? I don't know, db is not my forte,,,
Just for the record,
   I did execute the sql file that was included in the package.

Thanks in advance,,,,

  Ronnie

You can check in phpmyadmin if the table faq has been created.

[ronrrico]

Coopco, on 11 December 2009 - 07:16 AM, said:

You can check in phpmyadmin if the table faq has been created.

Yep, it's there... I do notice something odd...


  faq_id tinyint(3)   UNSIGNED No  auto_increment
&
v_order tinyint(3)   UNSIGNED No 0  

They both have "UNSIGNED" under the Attributes column...

I have no clue when it comes to DB, I stay away as much as I can from MyphpAdmin.

Thanks,
  Ronnie

[cinloi]

i hope this thread still alive,

i'm using FAQ 3.1 and already running and have 34 data (question and answer) in it, and suddently now when i want to insert a new "faq data" the FAQ System doesn't give any respon. I try edit the old data, the FAQ System doesn't give any respon too, its all same with delete, active, and deactive function. Its seems the FAQ System suddently "dead", i cann't do anything.

I try to reinstall/resetup the FAQ System (except the database, because i don't want loose my old data) but it doesn't help.

anyone here can tell what should i do?

thanks before

[cinloi]

cinloi, on 24 June 2012 - 12:02 PM, said:

i hope this thread still alive,

i'm using FAQ 3.1 and already running and have 34 data (question and answer) in it, and suddently now when i want to insert a new "faq data" the FAQ System doesn't give any respon. I try edit the old data, the FAQ System doesn't give any respon too, its all same with delete, active, and deactive function. Its seems the FAQ System suddently "dead", i cann't do anything.

I try to reinstall/resetup the FAQ System (except the database, because i don't want loose my old data) but it doesn't help.

anyone here can tell what should i do?

thanks before

thanks GOD... my problem fixed with "trabi" solution (http://addons.oscommerce.com/info/1948)

thanks....